Installed TT 2024 Canada on my PC, we are Canadians. My wife is an american and must file US income tax. I have been doing this for years.
But ever since you changed the name, way back, from QuickTax to TurboTax it’s always been a nightmare to load both programs on the same PC. “TT Installer” requires you to uninstall the installed version because, surprise, they are both called TurboTax.
I need to have TT-Canada operational to look up info necessary to complete the TT-US filing for 2024.
I did speak with TT Support after long hold, lengthy conversation with Rep, who was very nice and was elevating it to tier 2 support, when we were disconnected.
Know, I KNOW this IS possible, because I have BOTH Canada & US TurboTax 2022 & 2023 up and running on my Windows 10 PC.
I just can never remember all hoops you have to jump through to do this. I only do it once a year and I’m not getting any younger.
Really would appreciate help, Thanks
Unfortunately, this kind of installation is beyond what we can help you with here in Community. So I would recommend getting back in touch with our phone support team at 1-888-829-8608.
During tax season (from CRA NETFILE opening (mid-February) to the regular filing deadline (April 30), we're available 7 days a week during these hours:
During the rest of the year (May 1 to mid-February), we're available Monday through Friday, 9 AM to 6 PM ET for English and French support.
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