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    yredknap
    New Member

    Installed program. It won't save 2017 tax return. Message says "file not found"

     
    posted
    ‎October 30, 2019 6:53 AM
    last updated ‎October 30, 2019 6:53 AM
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    1 Reply
    TurboTaxSusan
    Moderator
    Moderator

    Installed program. It won't save 2017 tax return. Message says "file not found"

    Please try uninstalling TurboTax 2017, reboot your computer and reinstall using the link below (keep your IKC in hand, it might ask you for it again):

    https://turbotax.intuit.ca/product/download/index.jsp

    If this doesn't solve the problem, please contact our support team for further assistance:

    https://turbotax.community.intuit.ca/replies/3152013

    ‎October 30, 2019 6:53 AM
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