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ivang51
New Member

Is there a contact at Turbo Tax to inform them of an error in their 2021 tax return? My 2021 tax return has been reassessed. by CRA due to an error in Turbo Tax program.

The amount of tax due was added to the refund rather than payment of the tax.
1 Reply

Is there a contact at Turbo Tax to inform them of an error in their 2021 tax return? My 2021 tax return has been reassessed. by CRA due to an error in Turbo Tax program.

Hello, thank you for reaching out. Here is how to contact our team:

TurboTax Online and CD/download customers can call customer support at 1-888-829-8608.

During tax season (February 20 to May 1), we're available 7 days a week during these hours:

  • 9 AM to midnight ET for English support
  • 9 AM to 9 PM ET for French support

During the rest of the year (May 2 to February 19), we're available Monday through Friday 9 AM to 6 PM ET for English and French support.