Thanks for the suggestions, especially @TooBusyForThis . Just to say: on Windows 11 I downloaded the new VC runtime as suggested, but still no luck, whether I run as regular user or as Administrator. And I am using the latest TurboTax download as well.
It is very disappointing, that a major software company selling important software can't get their program to run on a standard Windows 11 laptop.
Which web browser are you using? Did you try Microsoft Edge?
Hi Brenda, I am using the desktop application so I don't think Edge or Chrome has anything to do with this problem. The only thing I used a browser for was to download the installer.
@TomWaterloo Have you tried just moving your mouse over the blank screen to see if you can find the box to enter the code by seeing the mouse cursor change?
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