Previous version of TurboTax 2023 did not require an account to file my taxes last year. Now it is asking for my login and Licence code. I don't have my licence code anymore.
Now I cannot use the software that I paid for. How do I view my previous tax documents?
In order to assist you properly, can you tell us which version of TurboTax you are using, Online or Desktop?
Did you buy your software with us, on our website, or with one of our partners, on their website or in store?
The necessity of an account starting this year is not only for Security reason, but also in the situation like this one. By activating the license code to your account. It will help you retrieve it in case you lose it.
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.
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