Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
TimLiz22
New Member

Locked out of most of TurboTax's functions...

My desktop TurboTax has locked me out of most of it's functions just as I was nearing the end of the interview...allows access to FORMS view but that's about it...cannot get back into the Step-by-Step...please advise

1 Reply

Locked out of most of TurboTax's functions...

When you go into EasyStep mode, do you see locks/grey items in the left side menu? If so, then click on the Continue button until you get the Income section, then everything should unlock.

Unlock tailored help options in your account.