Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
TimLiz22
New Member

Locked out of most of TurboTax's functions...

My desktop TurboTax has locked me out of most of it's functions just as I was nearing the end of the interview...allows access to FORMS view but that's about it...cannot get back into the Step-by-Step...please advise

1 Reply

Locked out of most of TurboTax's functions...

When you go into EasyStep mode, do you see locks/grey items in the left side menu? If so, then click on the Continue button until you get the Income section, then everything should unlock.