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    NeedHelp9
    New Member

    Lost All Progress

    I'm trying to help a friend do her taxes and had entered almost everything yesterday. When I logged back in today all progress was lost. Any ideas on how I can get it back? Would rather not have to enter everything again.

    posted
    ‎April 24, 2024 1:15 PM
    last updated ‎April 24, 2024 1:15 PM
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    TurboTaxGinette
    Intuit Alumni

    Lost All Progress

    Was the profile completed yesterday? Please try to delete your cache/cookies, sign out then restart your computer.

     

    Thank you for choosing TurboTax.

    ‎April 24, 2024 1:22 PM
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