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    modestyjack
    New Member

    lost licence codes

    I have downloaded replacement Turbotax Canada programs for 2019, 2020, and 2021. I cannot find/recover the original licence codes. Can you help?

    posted
    ‎January 8, 2023 12:15 PM
    last updated ‎January 08, 2023 12:15 PM
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    2 Replies
    TurboTaxGinette
    Intuit Alumni

    lost licence codes

    Is the email associated with this account still valid? Please answer this question with a YES or NO only.

    Unfortunately, there is no record of the 2019 software, you may have bought it at a retail store?

     

    Thank you for choosing TurboTax.

    ‎January 9, 2023 8:28 AM
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    modestyjack
    New Member

    lost licence codes

    Yes.

    I may have purchased the 2019 software at a retail store.

     

    ‎January 11, 2023 5:30 AM
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