Marital Status Error

[Brandy_Pol]

Receiving this error to fix before filing:

Brandy: You have indicated that your marital status on December 31, 2021 was either married/common-law or widowed, but have not confirmed if you were living with your spouse or common-law partner on December 31, 2021 or, on the date of death.

Was your spouse or common-law partner cohabiting with you on December 31, 2021? Or, if they died, were they cohabiting with you at the time of their death?

Note: You are still considered living together if you were living apart for less than 90 consecutive days in 2021 or living apart due to reasons other than a marital breakdown.

This question doesn't make sense as I am asked this question already in the intro - asked to confirm marital status, if we have been living apart, and any changes since 2020. All answered correctly so I don't understand why this error message is coming up as the question has already been answered. And my husband has the same answers and he is not receiving this error message. When I answer it correctly by going through "fix" it cuts our return in half so I am hesitant to answer as it seems like a glitch. 

[Daavid25]

this is the same problem I am having. I cannot correct it, I don't know where to fix it.

[StacieD]

I'm having the same problem - I think it's a program glitch. Hopefully they do an update to fix it?

[StacieD]

I called this morning & they suggested that I either uninstall or reinstall the program (in case there is a corrupted file), or just file the one with the error separately. I redid it as a separate file and it went through. 

[IrishColleen1960]

I am getting this error again for the 2023 tax year, it is so annoying.

[TurboTaxSusan]

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

[dv101]

I am getting this error also. Soon as I check cohabitating with spouse the amount owing goes up by $320!!  Tried calling the number above, basically useless.  They told me I would have to speak with a supervisor and one would call me back.  That was at 5:30 pm last night.  It is now 11:00 am next day. No call from supervisor. Maybe it is time to consider a new tax program after 20 years of using turbotax (quicktax).

[dv101]

Absolute nightmare trying to get help!  I have been waiting for a supervisor to call me for over 24 hours!!! Can someone please help!!!

[TurboTaxAniqua]

@dv101 We have sent you a private message please check, Thanks

[dv101]

I am trying to reply, sorry I am new to this.  I am typing out my message and I don't see a send button to send you back a message!