Need Licence code

[D Barnes]

I purchased a new computer and lost 2022 Turbotax desk top edition.  I purchased Turbotax (Canada)20 returns 2022 through Staples and received an email with the licence code but did not save the code.  I need to do a 2022 return and need the licence code.

[TurboTaxGinette]

Unfortunately, because the software was bought at Staples, we do not have your license code on file.

Thank you for choosing TurboTax.