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LF1
Returning Member

Net File Failure Message, but still received confirmation email

When I tried to Net File in my final step, it said "We're sorry, the CRA was unable to received your Net file."

I tried this twice and received the same message.

However, I did get a confirmation email from Turbotax confirming that Nettle was successful.

Which is correct?
3 Replies

Net File Failure Message, but still received confirmation email

We will have an agent reach out to you directly.

starasuk
New Member

Net File Failure Message, but still received confirmation email

I just received this exact message and received the confirmation email...am I filed or not?

Net File Failure Message, but still received confirmation email

If you have a received a NETFILE confirmation code via email, your return has been received by CRA. To check, log out of your return, log back in, and then follow the steps to file your return. You will receive the same confirmation number as the email you received.