Netfile Error T3 entry

[Dinger]

Turbo Tax Premier On-Line tax year 2024 Canada (March 24, 2025). The error I received as follows "The sum of box 52 and box 53 must equal the total capital gain or loss in box 21 of your T3 slip. Please review your imported data."

I have reviewed the particular T3 the error points to numerous times. Have even deleted and re-entered the slip. The data and the addition are correct, but the error will not clear!  Help!

[dlank1]

Ignore box 52 and just enter total ap gains into box 53,  equal to box 21.

BUT: if you have self and spouse, values for cap gains at least will NOT split as they should based on ownership at the top.  Instead you need to cut all values in half and enter separate T3s for each of you.  TTax is having trouble fixing this,

[TurboTaxAniqua]

@Dinger For the error on the T3 slip not balancing box 52+53 to equal box 21A, trying to enter the sum of 52+53 into box 53 (deleting 52) should fix the problem.

[Zorha]

OMG THANK YOU!!!!!! I tried everything but eliminating box 52!!! I have been stuck for DAYS!!!! 

[AmyBella]

I still couldn't fix that problem after doing this multiple times.  Any other way to do that?  or any update from Turbotax to fix this problem?

[TurboTaxSusan]

@AmyBella Have you tried deleting the slip & re-entering it, but putting the sum of 52+53 into box 53 (without ever typing anything into 52).

[Bstoch]

I tried deleting the T3 slip and re-entering but it still won't input the capital gains # in form T936

[Boxter]

I called support- nice lady who took my info regarding the ongoing t3 problem. Made like she has never heard of it although 100’s of posts now about it.

i have called CTV and CBC who will be doing a story on TurbobTax. 

[nerdboyjoe]

@Boxter You got the press involved? Wow! You are my new hero! I’m looking forward to watching the scandalous news story! It’s payback time!

[nerdboyjoe]

@Boxter all of our hundreds of collective complaints seem to be falling on deaf ears. Maybe now that you got CBC and CTV involved, Intuit will take our complaints seriously and fix this issue.