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Saskfarmgirl
Returning Member

Netfile Error

I get this error upon trying to Netfile.

Message from CRA

One or more entries in your tax return require correction. The data entered is either invalid, or mandatory information is missing. If you are unable to resolve the issues, please contact your software provider.

 

I have looked through my return multiple times. I noticed that Netfile Worksheet isn't carrying over information like self-employment income reported on T4 even though that is entered when I double click it. It is also showing E.I. earnings of $1.00 even though I am EI exempt. How is this correctable on my end? Or do you need to do an update? 

Thank you for your help.

1 Reply

Netfile Error

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help you. To contact them, please follow this link: Contact Us

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