Northern Living Deduction glitch

[ct38]

there is a glitch in the when doing the northern living allowance, I keep having to re-start my return

[TurboTaxSusan]

Are you using TurboTax Desktop or TurboTax Online? What year are you doing taxes for? What happens when you are filling in the northern living allowance section?

[ct38]

Using Turbotax online, I fill in the dates I was living in zone B, hit next . Then get whats seen below

[TurboTaxSusan]

Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.

During tax season (from CRA NETFILE opening (mid-February) to the regular filing deadline (April 30), we're available 7 days a week during these hours:

• 9 AM to midnight ET for English support
• 9 AM to 9 PM ET for French support

During the rest of the year (May 1 to mid-February), we're available Monday through Friday, 9 AM to 6 PM ET for English and French support.

[ct38]

Still same issue, will call in when I have time....or maybe just use hrblock online hahhahaah