Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
pulquero
New Member

Payment screen gets stuck on 'processing' so I can't submit my return. Multiple browsers,cleared cache,days now.Was told it was a tech. error yesterday.Will it be fixed?

 
2 Replies

Payment screen gets stuck on 'processing' so I can't submit my return. Multiple browsers,cleared cache,days now.Was told it was a tech. error yesterday.Will it be fixed?

We're very sorry for the inconvenience.  Please use the following FAQ to contact customer support.

https://turbotax.community.intuit.ca/replies/3152013

pulquero
New Member

Payment screen gets stuck on 'processing' so I can't submit my return. Multiple browsers,cleared cache,days now.Was told it was a tech. error yesterday.Will it be fixed?

Thanks but I did and was told it would be resolved yestetday. If it's not I will redo my taxes with another company but it would be nice to know.