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New Member

Payment without using the Assist Review

While I was working in my taxes, by mistake I selected to add an expert, I did not  know how to cancel it and even though I did not use the service I cannot file my taxes if I do not pay 44.00 dollars. Is there any way it can be removed as it was used. 

2 Replies
New Member

Payment without using the Assist Review

I meant I did not used any assist /expert review.

Payment without using the Assist Review

Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product. 


To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.