Hi, even after updating my Turbotax today the entire program is locked. It has been activated and I am using the Software/Installed version.
I import my interview info from last year and then can't do anything else, there are lock icons beside everything. Is this something that's going to be fixed in a coming update or a software/installation issue?
Please try clicking on the "Continue" button in the bottom right until you reach the "Income & Expenses" section. Everything should unlock at that point.
If you are still not able to resolve this issue, please contact our phone support team. You can use the form on this page to get the right phone number to call: TurboTax Contact Us
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