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jjjoff12
New Member

Quebec NetFile gives me "Not Eligible" for no valid reason. My wife's Q and CRA returns went through OK. Where is the problem ?

 
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Quebec NetFile gives me "Not Eligible" for no valid reason. My wife's Q and CRA returns went through OK. Where is the problem ?

Hello

Sorry for the difficulties you're having. I would suggest contacting customer support for further help: https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P...

Quebec NetFile gives me "Not Eligible" for no valid reason. My wife's Q and CRA returns went through OK. Where is the problem ?

They were useless. Wasted too much time waiting on line and then their solution didn't work. They were not willing to admit they had a programming error and /or that their software was less than perfect.