Activation code supplied with the Premier Online Edition does not work. What can be done to activate?
Your activation code is unique to you and the products you've purchased, and as such, only one code can be active on your account at a given time. The software doesn't allow for a multi-licence experience, so if a licence is already active on your account and you try to enter a new one, you may get an error message.
For further information, please see our TurboTax FAQ: In the online edition of TurboTax, how do I use a prepayment code?
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