I dont understand why I am being forced to upgrade from free to the premier version. I havent sold stocks or bonds or RRSPs, i have a basic return with a T4, T4e, an RRSP, and medical expenses. I have ALWAYS been able to use the free version so why this year am i being forced to upgrade when i have NO changes other than an eligible dependant so not sure why I need to jump from free to 34.99 i dont get.
We understand why this change may be upsetting. But, in previous years, customers often chose a version of the software that didn’t meet their needs and ended up not getting all the credits & deductions that they could have. This year, TurboTax is taking extra steps to ensure that Canadians get the best tax outcome by directing users to the version of TurboTax Online that aligns with their tax situation.
This TurboTax page shows what is included in the Free, Deluxe & Premier versions of TurboTax Online: Online Tax Software
It is still something that shouldn’t be FORCED upon someone. It should be that person's responsibility to choose which one works for them. Also premier I have absolutely NOTHING to claim for me to be forced into that section It Covers income and expenses from stocks, bonds, and cryptocurrency
Covers rental property income and expenses
Covers capital gains and losses
Handles foreign income I DO NOT HAVE ANY OF THESE THINGS
Please contact our phone support as they can look over your return with you to see why you were upgraded to Premier. You can use the form on this page to get the right phone number to call: TurboTax Contact Us
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