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Find CRA Netfile error information >> HERE!

code # 95365 how to fix this?

I just received this update from Turbotax - facebook

Hello,  thank you for contacting TurboTax Canada. I see you are inquiring about an update of error message #95365. That is a good question. A fix for the error message #95365 in the TurboTax Desktop software will be released on April 9th. To ensure your version of the software is up to date, be sure to sign out of the TurboTax program, and accept all updates upon signing back in. Then start at the Review section of the return, and address all warning and error messages you may have before proceeding to NETFILE. We appreciate how patient you and our other users have been throughout this, and we do apologize for the lengthy delay. If you have any other questions or concerns for us, please don't hesitate to ask! -EP

 

code # 95365 how to fix this?

April 9th? WTF! And that’s probably best case scenario.

code # 95365 how to fix this?

FYI, I did some research tonight on WealthSimple. Although they do have an office in New York, their headquarters are in Toronto and they are a Canadian owned company. Furthermore, as per my ChatGPT prompts, it seems the majority of the software development is done in Canada and is not offshored. Do you need any more reasons to switch, my fellow Canadians? 

sarahs3
New Member

code # 95365 how to fix this?

Has anyone heard if there is a resolution to this or do I need to get a different tax software provider to complete my return?

code # 95365 how to fix this?

@sarahs3 Someone posted an unverified rumor on another thread that there might be a fix released on April 9. That’s too long for me, so I switched to WealthSimple today and successfully Netfiled both me and my wife’s tax returns. And I already got back the notice of assessment. They were assessed as filed. Refunds are on their way!

code # 95365 how to fix this?

That has to be an April Fools joke about the update not being ready till April 9th.  Any company that wants to remain in business would not be so delinquent in responding to user needs for something as important as filing income taxes.  I mean, it could only be a joke, right?

code # 95365 how to fix this?


@CM1965 wrote:

That has to be an April Fools joke about the update not being ready till April 9th.  Any company that wants to remain in business would not be so delinquent in responding to user needs for something as important as filing income taxes.  I mean, it could only be a joke, right?


It’s no joke @CM1965 . Do you hear me laughing? Nope.

code # 95365 how to fix this?

I just redid all my taxes with Wealthsimple and am getting the same result with box 68140 not populating for my spouse who has the Net Capital Loss.  It is populating for my return but I'm not in a Net Capital Loss position.

 

Both TT and WS have the same problem exactly.....non population of box 68140 when in a Net Capital Loss position. 

 

I'll try to contact WS tomorrow and see what they say and get back to you all.    

sarahs3
New Member

code # 95365 how to fix this?

did you successfully netfile with wealthsimple?

code # 95365 how to fix this?

@sarahs3 i did. But even even you have an issue, I’m sure their tech support can’t do any worse than TurboTax’s.