CRA Code:15

[Gford]

How correct error code 15 

[Gford]

Where is it located

[TurboTaxGinette]

If you go to the INFOWS worksheet in Forms mode, it asks about bankruptcy in Taxpayer Filing Information section. You can verify the information there.

Thank you for choosing TurboTax.

[Gford]

There is no forms mode on the download version 

[TurboTaxGinette]

Please see the images below taken from our Download software.

Thank you for choosing TurboTax.

[wishrecord]

Hello :))

What menu and path that I need to go there??

I am still suffered pain for that, how can I change to 'No' for that? 

Explain me for more details.

Thank you:))

[koda12]

to TurboTax

open up a turbotax income tax form

Fill in inf required ...name ...SIN number etc

Next page

Look for "forms" at top of page...click on "forms"

Page coming up will show "Keyword to search for "

Type in INF in space provided

Page will come up showing 5 (or 6) lines  

One of lines will show INFOWS (information)

Click on INFOWS....click OK 

Page will come up and approx half way down the page it will ask..... Taxpayer Filing Information

Approx 12 questions down it will ask if you were  Bankrupt in 2023 or 2024 etc etc  ...make sure the NO box is ticked 

Hope this helps 

Rosemary Catherwood <[email address removed]>	Sat, Jul 6, 12:14 PM (1 day ago)
to TurboTax

open up a turbotax income tax form

Fill in inf required ...name ...SIN number etc

Next page

Look for "forms" at top of page...click on "forms"

Page coming up will show "Keyword to search for "

Type in INF in space provided

Page will come up showing 5 (or 6) lines  

One of lines will show INFOWS (information)

Click on INFOWS....click OK 

Page will come up and approx half way down the page it will ask..... Taxpayer Filing Information

Approx 12 questions down it will ask if you were  Bankrupt in 2023 or 2024 etc etc  ...make sure the NO box is ticked 

Hope this helps 

[Ni22]

Hello, I got the same problem today. Can someone help me?

[TurboTaxAniqua]

As per Canada Revenue Agency (CRA) receiving an error code 15 means: You have indicated this is a pre-bankruptcy return. Please delete the selected financial data (SFD) statements. They should not be transmitted with a pre-bankruptcy return OR are you a first-time filer?

Most first-time filers can't use NETFILE, they need to print and mail their returns to file. If you are using TurboTax Online, select File > Filing Hub* from the left side menu. Then click on "Print & Mail your return(s)" to go to a page where you can download a special version of your return to print off and mail.

*If you don’t see the Filing Hub option under File, then select CRA Online Mail and continue forward from there to get to the Filing Hub.

This CRA webpage has a list of where you can mail your return: https://www.canada.ca/en/revenue-agency/corporate/contact-information/where-mail-your-paper-t1-retur...

Thank you for choosing TurboTax.