Error 90308 When Trying to use NETFILE

[frustrated1111]

I am from AB Canada and also getting this error code. I have called 5 times being told to "wait for the next update" then now after being on the phone with finally a very helpful person for an hour, we found out it is a "CRA" issue. Has anyone figured out how to fix this? I have 2 T4'S. All info is in correctly.....It has been just over a month now and there has been no resolution. 

[frustrated1111]

Remove it and put that amount where???

[frustrated1111]

Did you only remove the 188 or did you have to add it somewhere?

Thank you!

[TurboTaxAniqua]

@frustrated1111 If you see one of these error codes, it's due to a CRA issue affecting all tax software in Canada, so you will not be able to accurately file your taxes with any CRA-certified tax software unless you use a CRA-recommended workaround or wait until these issues are resolved by the CRA.

We do not recommend using any workarounds that have not been approved by the CRA, as this might affect the accuracy of your return.

[frustrated1111]

Is this error code verified as being one of the ones effected from the CRA?

One of the work arounds of "taking out the 188 from 16A as listed on the thread here does work (just FYI) but it drops the return by over $43. Won't be submitting on a workaround as that wont match my T4. This makes 1.a. equal as well. 

[TurboTaxAniqua]

@frustrated1111 To finish filing your return, you would need to use a CRA-recommended workaround or wait until these issues are resolved by the CRA. Please visit the TurboTax Canada blog for updates on approved workarounds and expected resolution dates. We do not recommend using any workarounds that have not been approved by the CRA, as this might affect the accuracy of your return.

As soon as the issue is resolved, we'll post an update in this thread.

Thank you for your patience and choosing TurboTax.

[AliMab]

Have there been any updates up to this day?

[frustrated1111]

nope... no resolution, updates or approved workarounds..

[NamelessLead]

This is the latest update:

"The CRA announced on April 14, 2025 that they are tracking cases affected by these errors, and in the event that an issue is not resolved before the April 30th filing deadline, the CRA intends to provide arrears interest and penalty relief proactively for impacted individuals who file late after having received an incorrect error code that could not be resolved when attempting to file on or before their tax filing deadline."

[Anonymous451]

I had this error come up today.  I went back into my T4s and deleted the number in box 16A so that lines 30800, 22215 and 44800 added up to lines 50340 (box 16) and 50341 (box 16A). This fixed the problem and I was able to submit. Hope this helps.