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How do I fix this?
Hey, Error code 31 means the information sent to CRA doesn't match the info currently on record with Service Canada. Please double check all the information (eg: Name, sin, address) to make sure it matches with what CRA has on their record. Also if this is your first time filing a return in Canada, you may need to print and mail your return.
user17731989344
Returning Member
user17730648274
New Member
ABRed
Returning Member
KellifromCanada
New Member
Jobber9
Level 1
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