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Announcements
Find CRA Netfile error information >> HERE!

Error code 95365

How soon is there a fix?

1 Best answer

Accepted Solutions

Error code 95365

The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada.

 

TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.

 

If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it? 

 

Error codes: 2508, 2515, 45555, 45566, 90308, 95031, 95033, 95034, 95365, and 99915.

 

Thank you for choosing TurboTax.

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28 Replies

Error code 95365

WORKAROUND THAT WORKED FOR ME:  for dual return files (self/spouse):

For all T3s: enter 100% ownership at top and then half of all values into boxes, for each person.  (I also only entered capital gains in box 53, using the same value as line 21, half the total, instead of dividing the time periods).

Then values for line 68140 on T936 were correct and agreed with Schedule 3 line 17600, and I could NETFILE both returns. 

Error code 95365

Thank you so much for sharing.  Your entering way works for me, too.  

 

I got the same error code yesterday.  The first attempt I made at noon just changed the cents to a even amount so there are no round up or round down variance then I saved and resend it but I still got the same error message.  Then I follow your way entering the amount for my share in my return and enter the remaining amount to my spouse account and work for us.

 

Thanks again. 

Error code 95365

I used a similar work around. For T3s and T4s that listed joint spouse/self ownership, listed 100% ownership to spouse and removed self data . I was able to submit tax return. 

Error code 95365

Glad to hear that. Thank you for the update!

Error code 95365

Sorry, this workaround does not work.

Error code 95365

We are aware of this issue and working with the CRA on a resolution. Currently we don't have any ETA. Once it is resolved, we will update you in this thread. We appreciate your patience.

 

Thank you for choosing TurboTax.

Error code 95365

Thought.  I'm using Standard.  Do the other versions on TurboTax work correctly for filing T3 information?  IE: do the Deluxe or Premier versions work?  If they do , is it possible for TurboTax to offer free upgrades so we can file our taxes?  Do the online versions work properly?  

Error code 95365

@Buchd1 No, the problem is with all versions.

 

We are aware of this issue and working with the CRA on a resolution. Currently we don't have any ETA. Once it is resolved, we will update you in this thread. We appreciate your patience.

Thank you for choosing TurboTax.

Error code 95365

Have been following for about 4 days now, and need to file soon for a refund.  How long does it take programmers to get a number to be transposed to another form?