Error code 95365

[mamaleekitty]

Nope your action is not working and now I have been locked out of my CRA account 😐

[Anne04]

Good news. It looks like we have received an update to fix this T936 error.  
My T936 field 68140 is now filled in.  
I will attempt to net file shortly

[lishen]

@Anne04 Thank you so much for your update. Did your file submission finally go thru?

[Anne04]

Yes, I just successfully netfiled! I first checked the calculation and it matched my calculations. And I also undid the rounding TT told me to do when I was on the phone with them. But I kept the  change to blank out box 52 and add to box 53 (made sure it equals box 21).  I had done this already before my initial Netfile attempt last week and believe this still necessary according to CRA. 

[lishen]

@Anne04 Thanks again for the info. Just to confirm, you have a capital losses in your T5008, right?

[lishen]

I want to make sure this truly fixes this particular problem I have. I only have one attempt left and I don't want to run into the risk of being locked out :(

[Anne04]

@lishen Yes I have Capital losses from my T5008.  If your T936 line 68140 was zero before then check it now and see if it has been populated with the total of all your box 21 T3 entries.  Also make sure box 21 equals box 53 and you don’t have anything in box 52. 

[lishen]

Hi all,

I also confirm that I can submit my tax return successfully via netfile.

I know it is a long frustrating journey. But I am glad that this error is finally resolved.

Best luck to all of you!

[TurboTaxAniqua]

@mamaleekitty This issue has been resolved. Please try again after updating the software. We sincerely thank you for your patience during this period.

Thank you for choosing TurboTax.

[mamaleekitty]

@TurboTaxAniqua Nope, this error has not been resolved.  I called your help centre and they confirmed that the error is not fixed for all users. Line 68150 on form T936 is now filled, but line 17600 on Schedule 3 is not making it impossible to Netfile.  Expected fix April 23. So not only I have this issue, every time TurboTax says it's fixed I wasted my attempts to netfile.  Now I am locked out and it is impossible to get through CRA to get unlocked.  I am very frustrated with TurboTax this year.