Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
WGDtax
New Member

Filing error

My son is trying to file his taxes for the first time. When submitting to CRA via netfile, getting error message indicating the CRA says this is not the first time submitting taxes. He has never submitted taxes previously. What steps to take to address?

1 Reply
HappytoHelpHak
Returning Member

Filing error

Hi @WGDtax if the individual is filing for the first time, please ensure that they have specifically indicated in their basic information section of their return it is their first time filing. Let me know if you need assistance to navigating to the basic information.