Form "sale of principal residence" supposed to be available March 5 2025. It is March 14 and still not. I assume I have to use another software since TurboTax not working

[richardwong18]

I will use other software if this is not made available.

[TurboTaxSusan]

Unfortunately, the form is still locked. We're working hard to finalize these forms to align ourselves with CRA requirements ASAP, but we don't have a resolution date. We appreciate your patience.

You can see a list of Forms that still locked here: Why does TurboTax say my forms are locked or haven't been finalized? 

[richardwong18]

It's interesting that you say you don't have a resolution date because when I called customer service they said it would be ready by the end of the week. Sounds like TurboTax dishonest and misleading to customers.

[email2]

I am unable to NetFile because I cannot fix an error regarding the disposition of principal residence. I am filing with a spouse and the spousal return NetFiled, but this one is stuck. What do I do?

[Soldier29]

I paid extra because I sold my principle residence not and the extra money was for the forms required for the sale The form is Locked whatever that means so I’m stuck. You charged my credit card for the 2024 return which I can not file and I understand you have no idea when I can file 

[TurboTaxAniqua]

@email2 We are aware of this issue, and our development team is working for a resolution. We appreciate your patience.