I've just bought and installed TT 2023 (CD version from London Drugs)
The import from CRA option from the file menu in Forms Method is greyed out. I've never seen this in prior years of using TT.
Why is this happening?
Cheers
Graham
Auto-fill my return will be available on February 19, 2024 from the CRA.
Thanks for that, I've never installed TT this early in the year before.
To be clear, are you saying:
(a) that the CRA system and/or data won't be available to allow downloading until this date
(b) that Turbo Tax software will recognize when CRA is ready, either by the date or by communicating with CRA when starting up
(c) combination of (a) and (b)
(d) something else
Cheers
Graham
A & B. No online services (Netfile, Refile, AutoFill) are available from the CRA for 2023 yet. So it's all disabled in TurboTax. A software update will enable everything for the 19th, when CRA opens their services.
Great, thank you. I'll give it a try then.
It’s Feb 25 and it’s still greyed out!
It should not be greyed out at this time, please try logging into your CRA 'My Account" then click on Auto Fill my Return.
Thank you for choosing TurboTax.
Thanks for reminding me to update this thread. I tried it a couple of days ago and yes, CRA download is now available and working.
Thanks for your clear communication and doing what you said you were going to do.
Cheers
Graham
You're welcome 🙂
It's now March 5 and the CRA import option is still greyed out for me and I have the latest software update installed.
macnec
Level 2
Alias99
New Member
asoonon
New Member
grahamT
Returning Member
v_pham2906
Returning Member
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.