Is there a bug in the system? My program freezes when trying to optimize pension splitting. Can't get past this bug.

[TurboTaxSusan]

Please clear your browser cache (or use a different browser) and try again. 

[mlindal · Accepted solution]

Yup. We did that and I spent an hour with a technician on the phone. 
Conclusion is that there is a bug related to optimization of pension splitting. 
I created a second return and had the same freeze. 
i created a third return and turned pensioner splitting off and it worked. 
But it was a lot of time to figure it out. 

[cajr888]

Clear my browser cache?   Ok, I'm knowledgable enough to understand this but, when I'm in the midst of filing my income taxes and I need to make a small adjustment, doing any of this just won't cross my mind.

I learned last year there was a bug and it's been confirmed now.   I can watch out but what about your other customers?

Sorry if I sound grumpy but we spent hours and hours on the phone with CRA and waited 10 months for the issue to be resolved and a refund received.

[TurboTaxBrenda]

Is this happening when you are trying to REFILE your 2024 tax return?