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Hey there! Unfortunately, the tax experts are not able to call outside of Canada. To start the screen sharing process, they would need to call you first. It looks like there's some advice in this thread on what you can do next: https://turbotax.community.intuit.ca/community/troubleshooting/discussion/bought-turbotax-live-full-...
user17761137861
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Jim McIntosh
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BedfordPaul
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ckac730
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darryl_schreiner
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You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.