Non capital loss carryforward is not being allowed to be claimed

[TurboTaxAniqua]

@EAS inc We are happy to hear that you were able to return to Netfile. Thank you very much for your patience. 

[EAS inc]

Yes I was able to Netfile. 

[xpandora]

The only reason the user could netfile is because they did not use their carryforward noncapital loss. There is still an issue with turbotax - I am having the same problem with the same error message.

Please fix this!

[xpandora]

I have the same issue and thought I was doing something wrong but spoke with a CPA friend and it's a bug in turbotax. I did go back and review it, then clicked ignore in a couple of spots, and was able to netfile despite the warning.

[farr38]

I am unable to use my capital loss carry forward againsted my capital gains. If I override the field I cannot net file.

[cyan]

I run into this problem as well, I have no contacts from CRA like other friends. Can Turbotax fix this problem as soon as possible.

[TurboTaxJessica]

Hello @xpandora @farr38 @cyan, 

This validation is triggered when the requested non-capital loss claim surpasses your 2024 income. Please be aware that the deductible amount is restricted to the lesser of the available non-capital losses and your 2024 income.

To rectify this, access the "Losses" topic within the "Deductions" section of your 2024 tax return, select "Non-Capital Loss Carry Forward," and revise the claimed amount to align with, but not exceed, the income amount displayed on the step Non-Capital Losses Being Claimed as illustrated in the image below. 

Hope this helps with the correction. Let us know if you have more questions.

[cyan]

Thanks Jessican for quick reply, my income is 2100$,  however I have tried 1$, 100$, 1000$, none of them works.

Just like the first message in this topic.

[TurboTaxJessica]

Hi @cyan, to provide the most accurate support, I need to know if you're using the Desktop or Online version. Additionally, a screenshot of the specific step where you enter the claim amount would be very helpful. Could you please provide these? Thank you!

[cyan]

Hello Jessica,

I am using Desktop version, please check the screenshot, let me know if you need more information.