purchased a licence code and trying to download but all I get is a crdownload file

This is for 2024 tax year on a Windows 10 PC.

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purchased a licence code and trying to download but all I get is a crdownload file

For installation issues, make sure you are following these points:

You have the administrator rights on the profile you are installing TurboTax on

You are not trying to install on a cloud

Turn off your antivirus software and Windows Defender, before installation

If the error persist, we suggest you to contact our product support by phone.

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