Scotiabank Discount 20% not working

[613YOW]

For some reason the discount is only giving 15% instead of 20%.

Been on hold with customer service for 30 minutes already.

This shouldn't be so difficult to resolve. At this rate, might as well use another company's software.

[TurboTaxAniqua]

It looks like this issue is sorted out. We can see that you were able to purchase TurboTax Online Premier for $42 (20% less than the usual price of $50). 

If you have further questions, please feel free to reach out.

Thank you for choosing TurboTax.

[613YOW]

Hello, no it didn't work out.  The discount is only 15% not 20%

It should be total $40.  But I gave up because I needed to get my taxes filed