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T3 form box 21

This issue has been resolved. Please try again after updating the software. We sincerely thank you for your patience during this period.

 

Thank you for choosing TurboTax.

T3 form box 21

Just updated the software, deleted the T3 and re-entered the data and there is absolutely no change to the tax return. I believe that the issue is still not resolved.

T3 form box 21

@SDURSO1951 The last update should have resolve this issue. The CRA has confirmed that this issue is affecting all CRA certified tax software. TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians. 

 

To support taxpayers in navigating these CRA errors, the TurboTax Canada blog is being regularly updated with the latest information on NETFILE error codes, CRA-approved workarounds, and expected resolution dates. 

 

We invite you to visit this CRA link about these issues and error codes: EFILE news and program updates
 

Thank you for choosing TurboTax.

m3lan1s
New Member

T3 form box 21

I just installed the software yesterday and tried to enter a T3 today, but I am still getting the error.

"The amount of foreign capital gains entered cannot be greater than the total amount of capital gains entered".

 
versa5080
New Member

T3 form box 21

Go to View/Forms Method

Go to the line which reports the Capital Gains (Line 12700) and double-click

Go to line 17599 or 17600 and double click, it will open the worksheet

Check line 53 to see if the box is populated. I had to enter this amount in the box even though in the input screens, it was there

Once entered in the field, my error disappeared.

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