TurboTax generates incomplete/incorrect Releve-1 -- workaround

[Paddle2C1]

I live in Ontario, worked part of the year in each of Ontario and Quebec, so two T4s and one RL-1.  Using TurboTax Standard on desktop.  When I entered the T4s (manually), TT generated an RL-1 for each of them -- why for Ontario?  And, some of the amounts for the Quebec one were missing. 

Called TT Support.  The resolution was to delete the RL-1s that TT had generated and enter the real RL-1 manually.  Except that TT wouldn't allow the RL-1s to be deleted, so just zeroed out all the entries.  And, the RL-1 I entered generated a T4 (fortunately empty).

Instead of creating all these problems, would be better if TT didn't try to generate the RL-1.

[TurboTaxGinette · Accepted solution]

Thank you for the update and we appreciate the feedback.

Thank you for choosing TurboTax.

[TimRFoster]

This seems to still be an issue in 2025.  Why hasn't it been fixed??

This is preventing me from filing.

Tim

[MD111]

HI,

Have you found a solution, if yes, I appreciate if you could share!

Cheers,

MD

[Paddle2C1]

Nope.  Just enter it manually.

[TurboTaxVeronique]

@MD111 Do you receive an error message? If yes, can you please share with us the exact message or a screenshot?

Thank you for choosing TurboTax.

[Paddle2C1]

In my case, there was no error message:  it simply generated a Quebec income tax form RL-1 for Ontario income; it should check the Province code before generating one.   And what it generated for Quebec income was incomplete.

[MD111]

Bug Description: (Windows verison)

• Whenever I add the "Releve 1" associated with T4A, the software automatically generates a new "Releve 1" and a new "T4" under the T4 section.

• When I delete the newly autogenerated T4 and Releve 1 (under the T4 section), it inadvertently deletes the original "Releve 1" under the T4A section as well.

• The error comes from the newly autogenerated T4 and Releve 1:

  • T4: All values are set to 0.00.

  • Releve 1: The value in the O RB cell of the newly generated Releve 1 matches the value in the O RB cell of the original Releve 1 associated with T4A. The mismatch between these autogenerated slips seems to be the source of the error. Changing the value to 0.00 causes the autogenerated T4 to be deleted, but it also results in the deletion of the corresponding "Releve 1" associated with T4A.

Thanks for looking into this!

[TurboTaxVeronique]

@Paddle2C1 We will need some more details. Are you filling your return in Forms mode or Easy Step?

If you don't have any T4/Releve 1 and you only have a T4A/Releve 1,

On your T4A, which box do you have? and what type of income (Professional, Business or commission)?

Can you send us screenshots of the issue you are explaining?

Thank you for choosing TurboTax.

[MD111]

Hi,

I know that the question is for @Paddle2C1

But in my case I tried both the easy steps mode and filling the form, and I faced same issue in both!

Since less than one week left, could you please guide me to solve this issue!

Thanks,