when try to review and send nfile, I got error This wasn't expected, but we're working on fixing it

[TurboTaxSusan]

@Myles D Are you using TurboTax Desktop or TurboTax Online? 

[Myles D]

I am using the turbo tax 8 return box I purchased at Walmart. I have done the screen sharing with someone from customer service as well. 

[jackxur]

after call with support, finally it get solved, I need make a copy from original return and make a new return, skip all product choice, then it works, most like when original return create, it choose different license which I buy.

[TurboTaxAniqua]

@jackxur We are glad to hear that issue is resolved and you were able to Netfile. Thanks for letting us know.

[safaalak]

I used the same solution of creating a copy of my return and submit it again. It did work, but it is not an acceptable solution. I used this software for more than 20 years and had no issue.  I think it is a bug that should be addressed. Reach out to me if you need more details.

[queenmich166]

Happy u got some place i talk someone and told me the end march be fixed and nothing he  do and said good by .. I get shot happens to programs but I spent all money to do mying family's talks for not to work . 

[dani30]

I am also getting this error message at the review stage! Very frustrating. I have restarted, refreshed waited till another day. Is there some fix to this?

[TurboTaxSusan]

This issue is still being worked on.

We thank you for your patience.