Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

Your return is done, but filing for returns with capital gains or losses is temporarily delayed

@ApplesID Please try going into Forms mode and clearing any unneeded forms and then closing unused forms. You can find those options under Edit>Forms in the top menu.

 

 

 

Your return is done, but filing for returns with capital gains or losses is temporarily delayed

@TurboTaxSusan I've done that already with your product support over the phone. We cleared any unused forms and checked if any of the forms left matches with any of the CRA's locked forms. None matches, but I still couldn't proceed to the next step as the message prompt still shows up. 

Your return is done, but filing for returns with capital gains or losses is temporarily delayed

@ApplesID You may want to try recreating your return without transferring info from last year or using Auto-Fill, as these can enter info that could trigger a locked form like Capital Losses, ABIL, etc... 

Your return is done, but filing for returns with capital gains or losses is temporarily delayed

Hi, nope, no forms under the "unavailable"

I only have a T5 and T4. 

Your return is done, but filing for returns with capital gains or losses is temporarily delayed

@TurboTaxSusan , I did not use autofill from the CRA, If I create a new return, will I be charged a second time? 

Your return is done, but filing for returns with capital gains or losses is temporarily delayed

@Corbor You said in your 1st post that you have a net loss on investments (T5). If that's a capital gains loss, then it's going to Schedule 3 - Capital Gains or Losses, which is a locked form.
 

Your return is done, but filing for returns with capital gains or losses is temporarily delayed

@TurboTaxSusan As per advised, I recreated it without transferring data from last year. Unfortunately, it still showing the same problem. Is TurboTax creating an update to fix this glitch?

Your return is done, but filing for returns with capital gains or losses is temporarily delayed

@ApplesID Schedule 3 is still locked by CRA and not finalized by yet. Please refer to this link Why does TurboTax say my forms are locked or haven't been finalized? 

We do not have any ETA on this yet but as soon a these forms gets finalize we will be updating them in TurboTax for an accurate calculation.

We appreciate your patience.

Your return is done, but filing for returns with capital gains or losses is temporarily delayed

@TurboTaxAniqua It looks like you run out of anything to say. I've finally given up with TurboTax and used a different software yesterday. Guess what? I didn't get any problem. This would be the last time because I had an issue with TurboTax last year as well. It's mine together with family members and friends. Next are co-workers in the same field. So long!

Your return is done, but filing for returns with capital gains or losses is temporarily delayed

Hi @TurboTaxSusan please see from the govt. of canada website: https://www.canada.ca/en/revenue-agency/news/newsroom/tax-tips/tax-tips-2025/update-cra-administrati...

also from Scotia bank as of feb.12th: https://enrichedthinking.scotiawealthmanagement.com/2025/02/11/the-proposed-cap[product key removed]...

 

I would like to use your solution, really would. Wealthsimple and many others allow my return.