Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

Your system could not access my CRA account

Your system could not access my CRA account. I tried using the in partner Vancity and then it said it needed a code ..one-time passcode was 321055 and then it said it did not have my email account (which cannot be!) so I'm at a loss... how do I file now?

1 Reply

Your system could not access my CRA account

However if after attempting the steps above, you are still having issues, contact our phone  support team, as they have the option to view your screen and troubleshoot what may be causing the issue.