Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

Result code 21

My wife forgot to enter her Netfile access code to finish off her taxes for LAST year. We realized this now and contacted CRA. They sent us a new code to use now. I have entered this code now and its coming up as Code 21 access code did not match records. 

 

Please advise

1 Reply

Result code 21

You can try filing without the NETFILE Access Code as it is not mandatory.