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SJDudman
New Member

Return completed with Turbotax but CRA did not receive it.

After many attempts to send my completed Turbotax return to CRA, I was not successful.  The following message kept coming up:

"Your Federal return was not accepted by the CRA.  Message from CRA - One or more entries in your tax return require correction.  The data entered is either invalid, or mandatory info is missing.  If you are unable to resolve the issues, please contact your software provider".

I reviewed the data I entered and was unable to find the data that needs correction or data that is invalid or mandatory.

Please help me solve this problem as I want to complete my return asap.

Thanks.

Sheila Dudman

1 Reply

Return completed with Turbotax but CRA did not receive it.

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.