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TC306
New Member

Software Bug - First-Time Home Buyers’ Tax Credit

After entering the amounts for the federal portion of the First Time Home Buyers Tax Credit the software will not advance to the provincial fields (SK specifically).  Screen flashes but will not allow entry in the provincial fields.  Return is for Common-Law owners.

1 Reply

Software Bug - First-Time Home Buyers’ Tax Credit

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact us please follow this link: Contact Us form. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page. If the agent cannot resolve your issue please make sure you tell them you want to escalate the issue to a higher level.

Thank you for your patience.