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Find CRA Netfile error information >> HERE!

SOFTWARE ERROR - T5008 entries NOT rolling forward onto Schedule 3

Same problem as referenced by others.

 

150+ CRA import entries into T5008, manually edited to show capital gain (another nuisance that I deal with every year), and nothing drops down into Schedule 3. 


20 days before the filing deadline and having to wait on a possible April 14, 2025 software update that might fix the issue. This is nonsense!

JQ8
Level 1

SOFTWARE ERROR - T5008 entries NOT rolling forward onto Schedule 3

Apart from this issue. My wife and I shared capital gain by 50/50, I have to manually enter 50% for each item. And unfortunately, I have over 200 items. I have called you guys since 2022 and I could not see any solution for this. 

 

My suggestion is to make one button to apply all items to the same percentage split, like 50% for each.

SOFTWARE ERROR - T5008 entries NOT rolling forward onto Schedule 3

@jason Qi I have passed on your suggestion to our product development team. Thank you for your input. 

 

 

 

 

WWS1
New Member

SOFTWARE ERROR - T5008 entries NOT rolling forward onto Schedule 3

Is there an update?  I don't have a lot of lines of data but NONE of them are flowing through to schedule 3.  And yes, I have manually inputted the dates. 

SOFTWARE ERROR - T5008 entries NOT rolling forward onto Schedule 3

@WWS1 The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA-certified tax software across Canada.

 

TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.


If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it? 

 

Thank you for choosing TurboTax

JQ8
Level 1

SOFTWARE ERROR - T5008 entries NOT rolling forward onto Schedule 3

There is an update before I start Turbo Tax. However, after I updated and started it. It solved nothing related to this issue. I meant the T5008 numbers did not pass to Schedule 3. Do I miss anything ?

SOFTWARE ERROR - T5008 entries NOT rolling forward onto Schedule 3

You have to put in a date of 01/01/2024 and choose capital gains from the drop down on the T5008 form and they will roll into Schedule 3.


But they still won’t roll into T936, which will prevent you from filing via NETFILE.

SOFTWARE ERROR - T5008 entries NOT rolling forward onto Schedule 3

Having same issue.  I was trying to divide the capital gains from our joint investment account 50/50 between my husband and I and without a date nothing happens.  92 entries came down from CRA and after reading comments below I am going to have to try entering Jan. 1, 2024 in all 92 of them.  Not cool!!!!  

Turbotax, this needs to be fixed!!