Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
hwong88
Returning Member

Still Charged for #returns?

I bought the Standard Online Edition for 8 returns. Signed up and entered the activation code. When transferring the 'tt19' file, the page shows also:

By filing together with your spouse, using TurboTax Standard $19.99/return, you’ll maximize your combined refund by sharing credits and deductions.

 

 

Total to file together: $39.98

 

I clearly paid for the activation code to get to this stage. Seems there is another charge on top. I am confused. Can someone explain what's happening?

 

Appreciate any help.

1 Reply

Still Charged for #returns?

Please contact our phone support team as they will be better able to assist you. You can use the form on this page to get the right phone number to call: TurboTax Contact Us