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Stuck in an loop with the website. It says I need to upgrade on the next page but won't go to the next page

I originally tried to file earlier this year. I completed all my forms and tried to efile , paid and everything. But efile didn't work, presumably because CRA was on strike. I'm now loading up my profile that was 100% complete when I left it, and I'm met with a blank T4 page and a message saying 'Locked items require an upgrade on the next page'.