Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

The left hand menu is entirely grayed out and unusable.

The left hand menu is entirely grayed out and unusable. Premier purchased from Costco.

1 Best answer

Accepted Solutions

The left hand menu is entirely grayed out and unusable.

You need to proceed through the steps until you get to the Income section, when the left side menu will unlock.

View solution in original post

2 Replies

The left hand menu is entirely grayed out and unusable.

You need to proceed through the steps until you get to the Income section, when the left side menu will unlock.

The left hand menu is entirely grayed out and unusable.

OK, I will take your word for it. 😉  But this is certainly inconvenient.  I like to work ahead a bit and go back and fill in my spouses info when she is available to answer questions.  The only way to do that at this point is to keep hitting the back button.  I don't recall it being this way last year.  Oh well, first world problem.

Thank you.