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    1maryhadtax
    New Member

    The screen freezes in the Medical expenses “DONE” frame and I have closed and sign in again but same problem. How can I get out?

     
    posted
    ‎October 31, 2019 2:20 AM
    last updated ‎October 31, 2019 2:20 AM
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    1 Reply
    TurboTaxMary-Ann1
    Level 13

    The screen freezes in the Medical expenses “DONE” frame and I have closed and sign in again but same problem. How can I get out?

    Please try clearing your cache or browser history.  Please see the following FAQ for instructions on how to clear your cache.  https://turbotax.community.intuit.ca/replies/2647843

    You may also want to try using a different browser.

    ‎October 31, 2019 2:20 AM
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