This should not have happened. Don't worry - your data has been saved. Our TurboTax application has stopped working properly. It rarely happens; we're sorry it happened when you were using it.

When trying to click to "continue" my 2024 return (turbotax online self-employed) from https://ww1.2024.ca.turbotaxonline.intuit.com/secure/return_manager , the software opens the following page (https://ww1.2024.ca.turbotaxonline.intuit.com/secure/yellowSticky) with the sad puppy image.

I suspect the glitch may be because it is trying to open a bookmark that no longer exists.

Issue has persisted since yesterday pm. Tried different laptops.

Is this a known problem that is being worked on?