After completing taxes for both myself and my wife. I received this message “This wasn’t expected, but we’re working on fixing it “ (after is it used 2 of my 8 returns). when I went to Netfile. I called customer support, I was told they know of the error they've been working on it for over 2 weeks and don't know when there will be a fix. After reading several other posts, people were saying that copying the return then submitting it would work. I tried this and was successful. However I've now used up 4 returns out of my 8 and still have a more returns to do. I wasted 2 returns because of this error. It is very frustrating not sure if I will go back to TurboTax next year now.
We are aware of this issue, and our development team is working for a resolution. We appreciate your patience.
Thank you for choosing TurboTax.
JacquesChrista
New Member
pitchblack
New Member
charliegatasi
New Member
pdtgreen
New Member
electricjim
Level 1
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