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This wasn’t expected, but we’re working on fixing it

After completing taxes for both myself and my wife.  I received this message “This wasn’t expected, but we’re working on fixing it “ (after is it used 2 of my 8 returns).   when I went to Netfile.  I called customer support,  I was told they know of the error they've been working on it for over 2 weeks and don't know when there will be a fix.  After reading several other posts, people were saying that copying the return then submitting it would work.  I tried this and was successful.  However I've now used up 4 returns out of my 8 and still have a more returns to do.  I wasted 2 returns because of this error.  It is very frustrating not sure if I will go back to TurboTax next year now.

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This wasn’t expected, but we’re working on fixing it

We are aware of this issue, and our development team is working for a resolution. We appreciate your patience.

 

Thank you for choosing TurboTax.